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Sequences

Learn to launch & manage cold email sequences πŸ“§
Sushant Shekhar
By Sushant Shekhar
β€’ 11 articles

BlinkGPT AI Personalized Sequences

Learn how to create BlinkGPT AI personalized sequences in SalesBlink Hi there!πŸ‘‹ With BlinkGPT AI πŸ€– Personalized Sequences, you can send personalized emails πŸ“§ to each one of your leads. BlinkGPT AI πŸ€– will check the details of the lead from their website & LinkedIn & will accordingly draft personalized emails, you can review & approve them in Outbox to be sent. It's that simple. πŸ”΄ BlinkGPT AI drafts unique emails for each lead, you will be required to approve the emails in Outbox before they can be sent. This is to ensure nothing offensive is sent. Let's launch your sequence with BlinkGPT AI Launching your Sequence πŸš€ 1. Head over to Sequences and click "Create New Sequence". 2. Click on "BlinkGPT AI Personalized". 3. Fill in the details; these help BlinkGPT AI πŸ€– personalize emails for each lead in your list. Sequence Name Your Name Your Product/Service Name Your Product/Service Offer ​ Here are some example offers:πŸ‘‡ 1. We sell digital marketing services like SEO, PPC & Content Marketing to SaaS companies in the USA. 2. We export all types of shirts from Bangladesh to anywhere in the world. Our shirts are for both men and women. 3. We help content creators on YouTube/Instagram/TikTok to setup paid courses, everything from idea generation to shoot.* 4. Select the language in which BlinkGPT AI will write the personalized emails. 5. Click "Create Personalized Sequence". 6. You are now on the sequence creator page. 7. Let's add a Source Block for your BlinkGPT AI πŸ€– Personalized Sequence by clicking "Add New Source". 8. Click on "Leads from List(s)". You can select another source type, like CRM Integration or List Segments, as well. 9. Select your List(s) & hit Insert. BlinkGPT AI πŸ€– will personalize the emails for the leads in these lists. 1. (Optional) You can add more email follow-up blocks with delays or keep it as it is. 1. Hit Save & Schedule. πŸ’Ύ 2. Schedule your Sequence (required) Pick a Launch Date/Time for your sequence to start. (optional) Set a random delay to be added between emails that will be sent. (optional) Configure Sending Hours & days on which your sequence should run. 1. Customize your sequence settings (required) Select your Email Sender(s) or add new & refresh the dropdown. (optional) Send all emails as BCC to your CRM. (optional) Make it an Evergreen Sequence. (required) Review emails in the Outbox (recommended) Stop the sequence for the lead when they reply (recommended) Enable Provider Matching (recommended) Boost your deliverability by sending emails in plain text, without HTML (optional) Track Email Opens, Link clicks in emails & Email Replies 1. Once done, hit "Review". 2. If everything looks okay, click "Schedule". You will be redirected πŸ”„ to Outbox, where you will approve the personalized emails πŸ“§written for each of your leads by BlinkGPT AI. Review & Approve Emails in Outbox πŸ€– Head over to your Outbox 1. Select the sequence you just created from the options on the left. 2. Click on a lead. 3. Review the BlinkGPT AI-drafted emails and edit if required. 4. Choose to send now or send as scheduled. And it's that simple to launch a personalized cold email sequence with BlinkGPT AI. Edit BlinkGPT AI Personalized Sequence Settings πŸ€– You can edit the settings for Personalized BlinkGPT AI Sequence by opening the sequence editor and clicking on the "BlinkGPT Settings" Button. Any changes will be visible in the emails in the Outbox. Hope you found this help doc useful! πŸ˜€

Last updated on Oct 22, 2025

BlinkGPT AI Assisted Sequences

Learn how to generate cold outreach email sequences with BlinkGPT AI Hi there πŸ‘‹, It can be time-consuming βŒ› to draft an email copy, and you never know if it's actually going to get you any replies & sales or not. All that changes today, with BlinkGPT AI you can generate a sequence of high-performing email templates πŸ“§, optimized to get you replies. Let's launch your BlinkGPT AI Assisted sequence, Launching your Sequence πŸš€ 1. Head over to Sequences and click "Create New Sequence". 2. Click on "BlinkGPT AI Assisted". 3. Enter a name for your sequence & click "Create Sequence". Now, let's use BlinkGPT AI πŸ€– to draft our initial cold email πŸ“§ for this sequence. Draft the Template with BlinkGPT AI 1. Enter your business offer, it can be something like, β€‹πŸ‘‰ I want to sell digital marketing services β€‹πŸ‘‰ I sell CRM software for real estate agents β€‹πŸ‘‰ I sell lead generation services to SaaS companies β€‹πŸ‘‰ We sell a live chat solution for B2B Companies across Europe β€‹πŸ‘‰ My business helps with logistics for companies across USA β€‹πŸ‘‰ My startup provides health insurance to businesses 2. Click "Draft Email", BlinkGPT AI will generate an email draft for you with a high performing subject line and body. Editing an Email Template Generate a Draft Again You can generate a cold email πŸ“§ draft again if you do not like what BlinkGPT AI has drafted for you. Though we highly recommend you update your Business Offer when you try to draft another cold email πŸ“§. Editing the Email Draft If you are happy with the drafted cold email πŸ“§ subject line & body then you can simply start editing it where required. Your business might have specifics you might want to add like customers, clients, awards etc. to make your cold email πŸ“§ stand out. Once you are happy with your basic draft, let's start personalizing the subject line & body. πŸ˜€ Personalizing Email Subject Lines & Body Pick a Variable from Default Variables, List Variables, or CRM Variables & insert it into your email πŸ“§ subject line or body (Learn More). All done, click on "Create Sequence with BlinkGPT". Customizing your Sequence 1. Add your list of leads as a source block. Alternatively, you can add Segments or leads from CRM. 2. Click the yellow pencil ✏️icon on any block to check the follow-up emails written by BlinkGPT AI. 3. Click the blue pencil ✏️ icon to edit and update the emails written by BlinkGPT AI. πŸ€– 4. (optional) Add more blocks to customize your sequence with [+] icon between existing blocks or at the end. Learn about blocks in Sequence Creator. 5. Click "Save & Schedule" to customize your sequence settings. βš™οΈ 6. Schedule your Sequence (required) Pick a Date/Time for your sequence to start. (optional) Set a random delay to be added between emails that will be sent. (optional) Configure Sending Hours & days on which your sequence should run. 7. Customize your sequence settings. (required) Select your Email Sender(s) or add new & refresh the dropdown. (optional) Send all emails as BCC to your CRM. (optional) Make it an Evergreen Sequence. (optional) Review emails in the Outbox (recommended) Stop sequence for the lead when they reply (recommended) Enable Provider Matching (recommended) Boost your deliverability by sending emails in plain text, without HTML (optional) Track Email Opens, Link clicks in emails & Email Replies 8. Once done, hit "Review". 9. If everything looks okay, click "Schedule". 10. Your Sequence is now scheduled. πŸ“… If you choose to review the emails in the Outbox, then you'll need to approve them. (Optional) Review & Approve Emails in Outbox Head over to your Outbox 1. Select the sequence you just created from the options on the left. 2. Click on a lead. πŸ™Ž 3. Review the drafted emails and edit ✏️ if required. 4. Choose to send now or send as scheduled. ✈️ And that's it! Hope you found this help doc useful! πŸ˜ƒ

Last updated on Oct 21, 2025

Cold Email Sequences using Templates

Create cold email outreach sequences in SalesBlink using templates Hi there πŸ‘‹, If you are just starting out, we've got you covered with some high-performing email templates. Just enter your business details and value propositions to launch a sequence using templates. Launching your Sequence πŸš€ 1. Head over to Sequences and click "Create New Sequence". 2. Click on "From Templates". 3. Pick a Sequence Template that suits your outreach & click "Create Sequence". 4. The template has been imported in this sequence now, add your list of leads as a source block. Alternatively, you can add Segments or leads from CRM. 5. You will need to edit the emails πŸ“§ with your business details, click on the yellow edit icon. Click on the pencil ✏️icon to edit the email template with your business details. 6. (optional) Add more blocks to customize your sequence with [+] icon between existing blocks or at the end. Learn about blocks in Sequence Creator. 7. Click "Save & Schedule" to customize your sequence settings. βš™οΈ 8**. Schedule your Sequence** (required) Pick a Date/Time for your sequence to start. (optional) Set a random delay to be added between emails that will be sent. (optional) Configure Sending Hours & days on which your sequence should run. 9. Customize your sequence settings (required) Select your Email Sender(s) or add new & refresh the dropdown. (optional) Send all emails as BCC to your CRM. (optional) Make it an Evergreen Sequence. (optional) Review emails in the Outbox (recommended) Stop the sequence for the lead when they reply (recommended) Enable Provider Matching (recommended) Boost your deliverability by sending emails in plain text, without HTML (optional) Track Email Opens, Link clicks in emails & Email Replies 10. Once done, hit "Review". 11. If everything looks okay, click "Schedule". If you choose to review emails πŸ“§ before they are sent or scheduled, you will need to approve them in the Outbox. (Optional) Review & Approve Emails in Outbox Head over to your Outbox 1. Select the sequence you just created from the options on the left. 2. Click on a lead. πŸ™Ž 3. Review the drafted emails πŸ“§ and edit if required. 4. Choose to 'send now' or 'send as scheduled'. And that's it! Hope you found this help doc useful!

Last updated on Oct 18, 2025

Cold Email Sequences from Scratch (Advanced)

Learn how to create a cold email sequence from scratch Hi there πŸ‘‹, Looking for more control over your sequences and think you can do better than BlinkGPT AI? πŸ€– You can create cold email sequences from scratch using our block based sequence creator. But first, let's create a simple sequence from scratch. Launching your Sequence πŸš€ 1. Head over to Sequences and click "Create New Sequence". 1. Select "From Scratch". 1. Enter a name for your sequence & click "Create Sequence". 1. Add a Source Block. This will be your list of leads πŸ™Ž or CRM integration, from where leads will be added to the sequence. 1. Add Outreach & Condition Blocks to create your sequence. Check our Sequence Creator Blocks Glossary to learn about all types of blocks. 1. Click "Save & Schedule" to customize your sequence settings. βš™οΈ 2. Schedule your Sequence (required) Pick a Date/Time for your sequence to start. (optional) Set a random delay to be added between emails that will be sent. (optional) Configure Sending Hours & days on which your sequence should run. 1. Customize your sequence settings (required) Select your Email Sender(s) or add new & refresh the dropdown. (optional) Send all emails as BCC to your CRM. (optional) Make it an Evergreen Sequence. (optional) Review emails in the Outbox (recommended) Stop sequence for lead when they reply (recommended) Enable Provider Matching (recommended) Boost your deliverability by sending emails in plain text, without HTML (optional) Track Email Opens, Link clicks in emails & Email Replies 1. Once done, hit "Review". 2. If everything looks okay click "Schedule". If you choose to review emails πŸ“§ before they are sent or scheduled, you will need to approve them in Outbox. (Optional) Review & Approve Emails in Outbox Head over to your Outbox 1. Select the sequence you just created from options on the left. 2. Click on a lead. 3. Review the drafted emails πŸ“§ and edit if required. 1. Choose to send now or send as scheduled. Hope you found this help doc useful! πŸ˜ƒ

Last updated on Oct 23, 2025

Sequence Builder/Creator

Learn about the different types of blocks in the SalesBlink Sequence Builder/Creator to be used for sequences. Hi there!πŸ‘‹ With SalesBlink you can create super complicated cold email πŸ“§ sequences with easy & fun UI. In the SalesBlink Sequence Creator, you can choose blocks and place them at the right places to create unique sequences according to your requirements. Afterwards, just customize the settings to make the sequence behave according to your goals. 🎯 Let's dive into what these blocks are and how to use them. πŸ˜€ Types of Blocks 1️⃣ Source Blocks These blocks are added at the top of sequence and act as a source, i.e. which leads should be in this sequence. You can add multiple source blocks in your a single sequence as well. These are the different source blocks you can use, Leads from List(s) Select upto 10 lists & insert them as a source for your sequence. Segment by Events Create a segment by selecting a list & filtering by email events like: - Email is Opened - Email Link is Clicked - Email Reply Or any custom task events you might have created. Segment of List Create a segment of leads in a list that have certain data mapped with SalesBlink Variables. You can filter by the following: - Where SalesBlink Variable for a lead Exists - Where SalesBlink Variable for a lead contains specific text - Where SalesBlink Variable for a lead does not contains specific text Leads from CRM Integrate with your CRM & pull leads in real time from lists, views or pipelines. Learn how to connect your CRM. 2️⃣ Outreach Blocks There are two outreach blocks, help you either send cold emails πŸ“§ or create manual tasks to perform at the right time πŸ•°οΈin sequence. Cold Email With this block, you can insert your email templates in a sequence. Configure Send As to send the email as a follow-up. Also, you can A/Z Test your email templates from this block. Task Using the task block, you can insert a task in your sequence. 3️⃣ Condition Blocks Using the condition blocks, you can control the flow where the leads go next in your sequence. Wait Add a delay between blocks like cold emails or tasks If/Else (Rules) Create rules based on certain trigger events of the last block and send your leads to the next block accordingly. A/B Split Split your leads in the sequence into two halves. 4️⃣ Action Blocks These blocks help you perform actions on the leads once they reach a certain point in the sequence. Move lead to List When the lead reaches this block in sequence, they will be moved from their current list to this new selected list. Archive Lead When the lead reaches this block in sequence, they will be archived in the same list. End Sequence When the lead reaches this block in sequence, the sequence will end for them. Unsubscribe Lead When the lead reaches this block in sequence, they will be unsubscribed from your account. Learn how Unsubscribed leads behave. Sequence Settings βš™οΈ Once your sequence is ready, you can either save it as paused or launch it right away. Saving it as paused will save the sequence for later use. If you wish to launch πŸš€your sequence right away, you will be configuring sequence settings. Schedule Date/Time & Time zone πŸ“… You can select a date/time & time zone when you wish your sequence to start sending emails, Also, the email senders will follow their working hours for this time zone. Email Senders These are the email addresses used to send emails πŸ“§ to the leads in this sequence. You can select multiple email senders and they will autorotate between your leads in the sequence. BCC If you are using a CRM that we do not support yet, then you can add the BCC email of your CRM here to add all the outgoing emails πŸ“§ in your CRM. Check CRM Integrations Make it an Evergreen Sequence A sequence ends ❌ when all the emails, along with follow-ups and tasks, have been completed. You can keep the sequence in "Running" status by checking off "Make it Evergreen Sequence" in Sequence Settings. Once this is enabled, if the source block matches more leads in the future, then they are automatically added to the sequence. Review Emails in Outbox If you wish to review the variables & personalize the emails further, then you can choose this option. Once chosen, no emails will be sent unless you approve the emails from Outbox. Stop Sequence on Reply Use this option to stop the sequence for the leads that reply to your email, the sequence will keep running for other leads. For that, lead only Choose this when you wish to stop the sequence for the particular lead when they reply & keep the sequence running for everyone else. For all leads with the same domain Choose this when you wish to stop the sequence for a particular domain/website & keep the sequence running for everyone else. For example, if your list of leads contain the following: Emails of My Leads [email protected] [email protected] [email protected] ... As soon as [email protected] will reply, your sequence will stop sending emails to both [email protected] & [email protected] While your sequence will keep sending emails to other leads in the list. πŸ“‹ Enable Provider Matching When you enable this feature, we will check the email provider of leads and say they have an Outlook email sender. SalesBlink will automatically pick the Outlook email sender from your list of email senders in the sequence and send the emails to them using the Outlook email sender. This is a proven way to improve deliverability. For this to work, add email senders from various providers in your sequence. Boost Email Deliverability by sending emails as plain-text, without HTML A plain-text version of email is sent instead of sending HTML emails with images, attachments, links etc. This improves the email deliverability, as most email clients get suspicious of Note: When you enable this, open rate & click rate will not be tracked. Schedule for Verified Leads If your source blocks have lists that have been verified βœ…, then you will be able to choose to send the emails only to: - Leads with Valid Emails - Leads with Risky Emails - Leads with Invalid Emails Learn more about verification statuses. Tracking Emails πŸ“ˆ You can choose to track the following: - Email Opens - Link Clicks in Emails - Email Replies Note: If you are not tracking email replies, then Inbox won't work. Hope you found this help doc useful! πŸ˜€

Last updated on Oct 18, 2025

Lists & Leads

Know all about lists & leads before launching a sequence Hi there!πŸ‘‹ Before you can launch a sequence, you will need to create a list of leads πŸ™Ž(unless you are using a CRM Integration). But don't worry, we will cover everything there is about leads & lists on this page. Let's get started by learning to create a new list of leads. Creating a List of Leads πŸ™Ž 1. Add Leads 1.1 via CSV Upload 1. Head over to Lists section in Outreach. 2. And hit "New List". 3. Select Upload via CSV. 4. Download ⬇️ the sample CSV file and populate it with your leads. Columns can and should be customized to represent the data of your leads. Rows contain the lead info like name, email, company etc. 5. Upload the CSV file and hit next. 1.2 via Google Sheet 1. Head over to Lists section in Outreach. 2. And hit "New List". 3. Select Upload via Google Sheet. 4. Use the sample CSV file and create a similar Google Sheet with column names as the variables you wish to save them in & populate the Google Sheet with leads. 5. Make sure your Google Sheet has public access and is viewable by anyone. (Learn How) 6. Paste the link of your public Google sheet in the given field. 7. Click "Import" & then "Next". πŸš€ We check for new leads in your Google Sheet every 24 hours and add any new leads from Google Sheets to SalesBlink List. Once your leads are added, you can click next to map the columns with SalesBlink variables. 2. Map columns to lead data & remove duplicates πŸ‘₯ You can now see the columns, data preview and SalesBlink Variable. Once you have your lead columns mapped with SalesBlink Variables, you will be able to use them to personalize your cold emails. It's super easy, 1. Map the columns to SalesBlink Variables. Not finding the right variable? ​Just type to create a new one. 2. Mark as "Skip Column" if a column is not required. 3. Remove leads with duplicate emails using the checkbox from this list, there are 3 options for this. Option : If duplicate leads with same email exist in this list Explanation : This option will remove any duplicate emails that exist in the list that you are uploading. Option : If duplicate leads with same email exist in my other lists Explanation: This option will remove any duplicate emails that exist in this list that might exist in other lists already. Option : If duplicate leads with same email exist in my team member's lists Explanation: This option will remove any duplicate emails that exist in this list that might exist in other lists of yours or your team members already. Once done, let's make sure the emails are correct to reduce the bounces. 3. (Optional) Verify emails of your leads βœ… You can skip this step if you have verified your leads using another service. If not, Just hit the checkbox & SalesBlink will verify the email addresses for you. You can also choose to Archive Risky & Invalid emails directly. Not sure what this means? Check our guide for email verification statuses here. 4. Give it a name Give your list a name so that you can identify it later while launching sequences. πŸš€ And that's all! Add leads to an existing list Once your list of leads is live with a sequence, you will need to add more leads to the same list. This is great since your running sequence will detect new leads and schedule emails for them. Here's how you can achieve this, 1. Navigate to Lists and click on your list to open it. 2. Hit the "Add Leads" button on the op right. 3. You can proceed to upload your CSV file, map the fields, and add leads to the existing list. Your running sequences will detect the new leads and schedule cold emails for them. Managing Lists Organizing Lists There are a couple of tools that you can use to organize your lists. Star Simply star your lists by clicking on the unfilled star icon or remove by clicking on the filled star. View your starred lists by selecting "Starred" from the options on the left. Folders You can create folders & save your lists in that folder. Creating a folder 1. Click on the "Folders" dropdown on the left pane & click on "New". 2. Give your folder a name & click on "Create Folder". Adding Lists to a Folder πŸ“ 1. Check the lists you wish to add to folder. 2. From the multiple checked actions button on the top, hit "Add to Folder". 3. Select the folder in which you would like to move the lists to and click "Move to Folder" And your lists are now organized in the folder! Owned By Owners & Admins πŸ‘€ can access lists of other team members by simply selecting the email address of team member from the options on the left. Download the leads of the list Simply hit the download icon on the top right. It will download the leads in the current view. Archive πŸ“ Done with the list? Simply archive it from the Actions menu. Archived lists can be found by hitting "Archived" from the options on the left. Once a list is archived, no emails will be sent to the leads in the list, even if it is connected to a running list. Leads πŸ™Ž Lists contain leads, also known as contacts or prospects, or recipients. It's all the same, but at SalesBlink, we prefer calling them leads. Check lead activity & edit details Click on the Actions menu in the row of any lead, and hit "Activities". You will be greeted with a page with two sections, Edit your lead details from the left side or check all the ongoing activities for the lead on the right side. Managing Leads Star 🌟 Simply star your leads by clicking on the unfilled star icon or remove them y clicking on the filled star. View your starred leads by selecting "Starred" from the options on the left. Archive Wish to get rid of a dead lead?πŸ‘€ Simply archive it from the Actions menu. Archived leads can be found by hitting "Archived" from the options on the left. Once a lead is archived, no emails will be sent to the lead, and all scheduled emails will be cancelled. Hope you found this help doc useful! πŸ˜€ FAQs How can I edit the name of a list? - You can edit the name of a list by clicking on the pencil icon when the list is open. Can I add a lead without uploading a CSV? - It is currently not possible to add a single lead without uploading a CSV. Why is the CSV file putting all columns in one column? - We support CSV format with comma delimiters only. If you are using any other delimiters then the data will not be uploaded correctly. How to delete a list forever? - You can archive the lists when you don't need it anymore. Once Archived, you will be able to delete the lists. How to delete a lead or contact from the list forever? - You can archive the lead when you don't need it anymore. Once Archived, you will be able to delete the leads. What is the accuracy of email verification? - Email Verification is at best 99.99% accurate and that means it might give false positives or false negatives at times. My Google Sheet Link is Public, but I am unable to import leads to SalesBlink. - Make sure that your Google Sheet type is not .xslx or any other format - It should be just a Google Sheet with public access for anyone to vie

Last updated on Oct 18, 2025

Email Templates & Personalization

Learn how to draft high-performing email templates with BlinkGPT AI & add personalization with variables Hi there!πŸ‘‹ Looking to draft Cold Emails πŸ“§ that get you max meetings booked? Let us dive into how you can draft high-performing πŸš€ email templates with BlinkGPT AI & add personalization with variables. πŸ’₯ We call it Email Personalization but it's the same as mail merge, merge tags, variables or macros. Variables are these pieces of text wrapped in {{first_name}} which help you insert data of leads from lists or CRM and personalize the emails. πŸ“§ Let's dive in, Creating an Email Template with BlinkGPT AI πŸ€– 1. Head over to Templates in Outreach & hit Create New (Email Template). 2. Enter a template name (for internal purposes). 3. Enter your business offer, it can be something like, β€‹πŸ‘‰ I want to sell digital marketing services β€‹πŸ‘‰ I sell CRM software for real estate agents β€‹πŸ‘‰ I sell lead generation services to SaaS companies β€‹πŸ‘‰ We sell a live chat solution for B2B Companies across Europe β€‹πŸ‘‰ My business helps with logistics for companies across USA β€‹πŸ‘‰ My startup provides health insurance to businesses 4. (Optional) Select the language in which you wish to generate the email. 5. Click "Draft Email", BlinkGPT AI πŸ€– will generate an email draft for you with a high-performing subject line and body. Now that your cold email draft is created, let's edit it & make it perfect! Editing an Email Template Generate a Draft Again You can generate a cold email πŸ“§ draft again if you do not like what BlinkGPT AI has drafted for you. Though we highly recommend you update your Business Offer when you try to draft another cold email. Editing the Email Draft If you are happy with the drafted cold email subject line & body then you can simply start editing it where required. Your business might have specifics you might want to add like customers, clients, awards πŸ†, etc., to make your cold email πŸ“§ stand out. Improve an Email Draft with BlinkGPT AI On the other hand, you can improve the draft with BlinkGPT AI as well. You can ask BlinkGPT AI to do the following for your cold email body: - Make the cold email More Persuasive - Make the cold email Less Persuasive - Expand the body of cold email - Shorten the body of the cold email - Rephrase the body of the cold email - Rewrite the cold email in a friendlier tone - Rewrite the cold email in a more formal tone. Once you are happy with your basic draft, let's start personalizing the subject line & body. Adding Images (non-personalized) 1. Click on the Add Image icon from the toolbar above the Email Body. ​ 2. Upload your image or use a link & click Save. Personalizing Email Subject Lines & Body Quick refresher, variables (a.k.a macros) are these pieces of text wrapped in {{first_name}} that pick the data from the lead in a list and insert it in the email. Make your cold email personalized for the particular lead. You can configure this by uploading ⬆️ & mapping additional fields while creating a list. List Variables These are the variables that you map while uploading leads in a list. 1. Search for your list from the dropdown & your variables for that list will load. 2. Put your cursor at any point in the subject line or email body and click on any variable. 3. You can see that your variable is now inserted. Default Variables You can add default variables to your email subject line & body. These variables are converted to text at the time when the email is sent. We currently offer the following Default Variables: CRM Variables This appears once you have added any CRM Integration & have mapped the lead property from your CRM to SalesBlink variable. Fallbacks Let's say you upload a list of leads πŸ™Žand a few of them do not have a First Name, This would make SalesBlink send an empty space. But there's a way you can use fallbacks Example {{ {first_name} | friend}} Just add "|" and the fallback word, now if the variable is not available for a particular lead πŸ™Ž, the term "friend" will be inserted into the email. Spintax Using Spintax, you can create variations of sentences or words to send diverse email copies to your leads. Just add more words, even with List or CRM Variables Example" {{ Hey there, {first_name} | Hello there, {first_name} | Good {sb_time_of_day} {first_name}! | Hi {first_name}, Happy {sb_day_of_week}! }} Using AI Spintax Builder AI Spintax Builder will use AI to automatically convert your existing email copy to a spintax. Click on Spintax from the top toolbar, then select AI Spintax to generate Spintax. πŸ”΄ Make sure to preview the Spintax generated by AI as it can produce incorrect Spintax at times. Using Manual Spintax Builder Alternatively, you can build your spintax yourself with the Spintax Builder. 1. Click on Spintax from the top toolbar then select Manual Spintax. 2. Add Default Variables or List Variables from the dropdown - make edits if required & click on Insert Spintax. Personalizing Images πŸ–ΌοΈ More than just personalizing the text, you can also upload & personalize images with variables. Here's how: 1. Expand the email body toolbar by clicking on the three dots 2. Click "Personalized Image". 3. Click "Open Photo" to upload an image or select from one of the templates. You can click done here to insert the image without personalization. 1. To add personalized text, click on "Text" to add a text layer above your image. 2. Enter the personalization tag, eg. {{first_name}} or {{company_name}} along with any other text you wish to add, drag & place the text at the correct place & hit "Done". 3. Your Image is now inserted & the variables (if any) will be converted to lead data at the time when email is sent. Adding Attachments πŸ–‡οΈ You can add attachments to your email templates simply by dragging and dropping upto 3 files in the "Add Attachments" section on the email template page. Use HTML Email Body You can use a free tool like befree or stripo to design your HTML Templates. Simply copy the HTML from the tools and paste them in SalesBlink email template by clicking on source code icon (<>) from toolbar. *Note: Only *Inline CSS is supported in HTML Email Templates. No JS or any framework. Edit HTML in Email Body You can edit the HTML of the email body by clicking on the source code icon (<>) icon from email body toolbar. Adding Unsubscribe Link Optionally, you can add a unsubscribe link, to let your leads opt-out of follow-up emails πŸ“§ from you. Once they unsubscribe, you can manage them here. To add an unsubscribe link, 1. Move the cursor at the position where you wish to insert the unsubscribe link. 2. Expand the email body toolbar by clicking on the three dots. 3. Click on "Unsubscribe Link" 4. You can edit the text of the unsubscribe link if you wish. Template Score πŸ’― As you work on your email subject line & body, you can see the Spam Checker with a score for your email template. Spam Checker will also look for keywords that are likely to get your email to land in spam. There are 5 types of Spam Keywords that are Urgency, Shady, Over Promise, Money & Unnatural. Just hover over any to see which keywords you have added in your email. Testing Emails πŸ“ Now that your email template is complete, before saving it πŸ’Ύ you can test if everything is properly set, especially the variables. 1. Click "Preview & Test Email". 2. Select the email sender from which you wish to send the test email. 3. Type the email address on which you wish to send the test email. 4. Search for a list from where you wish to test personalization. 5. Search for a lead in the list whose data will be used in variables. 6. Review the variables available for testing. 7. Click "Send Test Email". You will receive the test email with all the variables inserted. Organizing Templates There are a couple of tools πŸ”§ that you can use to organize your templates. Star Simply star your templates by clicking on the unfilled star icon or remove them by clicking on the filled star. View your starred templates by selecting "Starred" from the options on the left. Folders πŸ“ You can create folders & save your templates in that folder. Creating a folder 1. Click on the "Folders" dropdown on left pane & click on "New". 2. Give your folder a name & click on "Create Folder". Adding Templates to a Folder 1. Check the templates you wish to add to folder. 2. From the multiple checked actions button on the top, hit add to folder. 3. Select the folder in which you would like to move the templates to and click "Move to Folder" 4. And your templates are now organized in the said folder! Owned By Owners & Admins can access templates of other team members by simply selecting the name of team member from the dropdown options on the left. FAQs How can I mail merge in templates? - Throughout the help doc above, we have mentioned how you can personalize your email templates - personalization is the same as mail merge. I have added variables, but why is it not replacing with lead details while sending emails? - Do make sure the data for that particular lead is added. - You can quickly check the data of leads in lists. - Or if you do not have the particular data for a contact, then you can also use fallbacks like {{first_name | friend}}. When {{first_name}} is not available, it will fallback to β€œfriend”. How can I clone/duplicate existing email templates? - On the templates page, you can clone any template from the Actions menu. What if I edit a template that's already in a running sequence & is scheduled to send emails to leads? - Your leads will start receiving the updated email template right away. Why have I not received the test email? - Please ensure that the selected email address has sending enabled. How to delete email template forever? - Currently you can archive the email templates when you don't need it anymore. There is no option to delete email templates. Hope you found this help doc useful! πŸ˜€

Last updated on Oct 21, 2025

Managing your sequences

Learn how to manage your sequences on SalesBlink effectively Hi There! πŸ‘‹ Managing your sequences is a piece of cake 🍰. Pause Sequences Just click on the three dotted menu in the Actions column to pause ⏸️ a sequence. Once a sequence is paused, all scheduled cold emails are cancelled immediately. Edit Sequences Just click on the three dotted menu in the Action's column to edit ✏️ your sequence & it's settings. Organizing Sequences Star Simply star your sequences by clicking on the un-filled star icon or remove by clicking on the filled star. View your starred sequences by selecting "Starred" from the options on the left. Folders πŸ“ You can create folders & save πŸ’Ύ your lists in that folder. Creating a folder 1. Click on the "Folders" dropdown on the left pane & click on "New". 2. Give your folder a name & click on "Create Folder". 3. Adding Sequences to a Folder πŸ“ 1. Check the sequences you wish to add to the folder. 2. From the multiple checked actions button on the top, hit "Add to Folder". 3. Select the folder in which you would like to move the sequences to and click "Move to Folder." 4. And your lists are now organized in the folder! Owned By πŸ‘€ Owners & Admins can access sequences of other team members by simply selecting the email address of team member from the options on the left. Archive πŸ“ Done with the sequence? Simply archive it from the Actions menu. Archived sequences can be found by hitting "Archived" from the options on the left. Once a sequence is archived, no emails πŸ“§ will be sent to the leads in the sequence. And with this, we come to the end of this help doc. Hope you found it useful! πŸ˜„ FAQs How to delete a sequence forever? - Currently, you can archive the sequences when you don't need it anymore. There is no option to delete sequences

Last updated on Oct 18, 2025

Outbox

Learn all about outbox. Hi there πŸ‘‹πŸ», In this article, we will learn all about Outbox! πŸ“¨ What is Outbox Anyway? Outbox is the place where you can review emails before they are sent. It contains all emails that are yet to be sent with the exact content that will be sent to the lead. There might be several reasons to do this: πŸ‘‰πŸ» You wish to personalize the emails further. πŸ‘‰πŸ» You wish to check if the variables have been properly replaced by lead data. πŸ‘‰πŸ» You wish to send emails right away. And many more.. πŸ“¨ Where is the Outbox? Outbox can be found under the Outreach section in top navigation menu. 🀨 How to add emails for review in Outbox? While you are scheduling your sequence, you will see the following option "Review emails in Outbox before sending". If you select this option & click review then schedule, emails would appear in your Outbox. βœ… Review & Approve Emails to be reviewed appear in the left pane, just select an email to review and you will see the following options on the top right: πŸ‘‰πŸ» Approve & Schedule πŸ‘‰πŸ» Approve & Send Now (inside Approve & Schedule Dropdown) πŸ‘‰πŸ» Edit Email You can either edit the email if required or directly click "Approve & Schedule" or Approve & Send Now. πŸ’₯ Approve All & Schedule (Bulk Approve) You can select a particular sequence & the button "Approve All & Schedule" will appear. This will approve all the emails to be sent for that particular sequence. Note: Bulk Approve is not available for BlinkGPT AI Personalized Sequence, Since BlinkGPT AI generates a unique email for each lead - it is essential to review the email to ensure BlinkGPT AI has not drafted an offensive email. Hope this was helpful. ✨ FAQs Why did all my emails get sent at the same time, even though I selected Approve & Schedule? - If you approve your emails in Outbox after the time when your email was scheduled to be sent then it will be sent instantly! Fix this by rescheduling your sequence for a future date before approving. Is it always required to review emails in the Outbox? - No, reviewing emails in Outbox is Optional, except when you are creating a BlinkGPT AI Personalized Sequence.

Last updated on Oct 18, 2025

Manual Tasks

Learn how to add manual outreach tasks in sequences. Hi there πŸ‘‹πŸ», Yes you can automate your cold emails with SalesBlink, but sometimes you might need to do some manual outreach tasks that will increase your meeting booking rate. His might include, but won't be limited to: - Sending LinkedIn Messages - Sending an iMessage - Sending WhatsApp Messages - Calling Leads - and more.. This is possible because you can create Task Types according to your own requirements. We will explain the process for LinkedIn Message Outreach but it's pretty similar for any type of Manual Task. Before we begin, here are a few concepts you should know about: Task Types These need to be created from Tasks page & can be any type of manual task you wish to perform. Ex. LinkedIn Message or Phone Call. Create a new Task Type 1. Head over to Tasks page. 2. Click on Task Types. 3. Click on New Task Type. 4. Either select a Task preset or Add one manually. 5. (Optional) When adding tasks manually, mention the: Name - Name of the manual task type Description - For Internal purposes only Required Variable - Task will only be scheduled if lead has this data Create Templates for this Task Type - If this task should have a template & fields for the template. 6. Click Add Task Type. Once your task type is created, you will be prompted to create a condition for the task. Task Conditions These are conditions that can automatically or manually complete based on the settings and when it is completed, it can trigger an If/Else block in a sequence. You can create a new condition by clicking [+] icon next to the task type or else SalesBlink with automatically ask you to create one after you just created a new task type. You will need to enter the following details: - Condition Name - This is the name of condition corresponding to the task. - Condition Description - This is a short description that serves as a reminder, it is for internal use only. - Mark condition complete once task is done - If you choose this, condition will trigger automatically once task is completed. Yes, each task type can have multiple conditions. For example, Task Type: LinkedIn Message Task Condition 1: Received a Negative Reply Task Condition 2: Received a Reply & Meeting Scheduled Once your conditions are set, in case you selected to allow templates for your task type, you will be able to create task templates. Task Templates These are reusable pieces that come handy to remind you about messages and more. To create a task template, follow these steps: 1. Head over to templates page. 2. Click on create new and select "Create Task Template". 3. Select the task type for which you wish to create a template. 4. Click "Create Task Template" 5. Enter the Template name & other fields according to the requirements set while creating task type (if done manually) or else we have created most used fields for each type of task. 6. Click Add Task Template to save it. That's all! Adding Tasks in Sequences Now let's see how you can add tasks in sequences. 1. Create a new Sequence. 2. Click on the [+] icon to add a task block. 3. Select the Task Type that you wish to add from the dropdown. 4. (optional) Select the task template if this task type needs a template. 5. Click Insert to add the task. Now that your tasks are added to sequence, they will be scheduled at the right time & you will be able to complete them from Tasks page. Performing the Tasks It's super simple to complete the task 1. Head over to the Tasks page. 2. Click the check icon to complete the task. 3. (Optional) Click the clock icon to snooze the task to be done later. Task Reminders We will send you reminders via Email or Slack (if connected) when there is a task that needs to be completed.

Last updated on Oct 21, 2025